{"id":1371,"date":"2019-05-26T10:28:25","date_gmt":"2019-05-26T08:28:25","guid":{"rendered":"https:\/\/www.osteoboard.com\/faq-frequently-asked-questions\/"},"modified":"2019-06-11T09:51:25","modified_gmt":"2019-06-11T07:51:25","slug":"faq-frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.osteoboard.com\/en\/faq-frequently-asked-questions\/","title":{"rendered":"FAQ &#8211; Frequently asked questions"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><p>[vc_row css=&#8221;.vc_custom_1553476058378{padding-top: 50px !important;}&#8221;][vc_column width=&#8221;2\/3&#8243;][vc_column_text]<\/p>\n<h4><strong>Here you will find some of the most frequent questions about the purchase and the use of the anatomic boards OsteoBoard.<\/strong><\/h4>\n<p>[\/vc_column_text][vc_wp_search title=&#8221;Use key words to find answers&#8221;][vc_toggle title=&#8221;Why buy OsteoBoard?&#8221;]Because it is a useful aid in explaining to the patient and students as an indispensable furniture for a modern studio.[\/vc_toggle][vc_toggle title=&#8221;Can I use any marker?&#8221;]NO, we recommend using only liquid chalk markers.[\/vc_toggle][vc_toggle title=&#8221;What can I use to delete?&#8221;]To erase, simply use a cloth or a simple piece of paper.[\/vc_toggle][vc_toggle title=&#8221;Can I wash it with water?&#8221;]We recommend using a dry cloth to avoid damaging onto the surface.[\/vc_toggle][vc_toggle title=&#8221;Can I write on the back of OsteoBoard?&#8221;]No, the back can not be used with liquid gypsum markers.[\/vc_toggle][vc_toggle title=&#8221;What comes with OsteoBoard&#8221;]The <strong>Handy<\/strong> version is sold with a black Tucano Second Skin case, the <strong>Desk<\/strong> version with a Polyester Case with Notebook Format A5 and the <strong>Wall<\/strong> version is equipped with 4 spacers for wall mounting.[\/vc_toggle][vc_toggle title=&#8221;To which countries is OsteoBoard shipped?&#8221;]We deliver to over 200 countries worldwide. You can find the complete list in the Shipping &amp; Delivery section.[\/vc_toggle][vc_toggle title=&#8221;Are the prices shown inclusive of VAT?&#8221;]The prices indicated are exempt from VAT pursuant to Law 190 of 23 December 2014 art.1 paragraphs 54 to 89.[\/vc_toggle][vc_toggle title=&#8221;How long do I have to wait to get it?&#8221;]If the goods is available in stock, it will be dispatched by midnight the day after. Delivery times are: 24 hours in Italy, 24\/48 hours in Europe, 48\/72 hours for the rest of the world.[\/vc_toggle][vc_toggle title=&#8221;How do I hang OsteoBoard WALL?&#8221;]The WALL version comes with the spacers that must be fixed to the wall using the wall plugs included in the package.[\/vc_toggle][vc_toggle title=&#8221;What is your return policy?&#8221;]For more information, please consult the Right of Withdrawal section.[\/vc_toggle][vc_toggle title=&#8221;What if the goods arrive defective ?&#8221;]Fill out the form Defective Goods that you can find in the shipping and delivery section. We will take care of collecting the defective goods and send you a new item immediately at our expense.[\/vc_toggle]<div class=\"ult-spacer spacer-6aaa2c6c1722a\" data-id=\"6aaa2c6c1722a\" data-height=\"25\" data-height-mobile=\"25\" data-height-tab=\"25\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[vc_column_text]<\/p>\n<h5><strong>If you have not found an answer to your questions, <span style=\"color: #808080;\"><span style=\"color: #000000;\">please contact our<\/span> <a style=\"color: #808080;\" href=\"https:\/\/www.osteoboard.com\/en\/customer-service\/\">Customer Service<\/a><\/span>.<\/strong><\/h5>\n<p>[\/vc_column_text]<div class=\"ult-spacer spacer-6aaa2c6c1726e\" data-id=\"6aaa2c6c1726e\" data-height=\"50\" data-height-mobile=\"50\" data-height-tab=\"50\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243; offset=&#8221;vc_hidden-xs&#8221; css=&#8221;.vc_custom_1554856400874{padding-left: 50px !important;}&#8221;]<div class=\"ult-spacer spacer-6aaa2c6c1728b\" data-id=\"6aaa2c6c1728b\" data-height=\"10\" data-height-mobile=\"10\" data-height-tab=\"10\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[vc_media_grid element_width=&#8221;6&#8243; initial_loading_animation=&#8221;bounceInDown&#8221; grid_id=&#8221;vc_gid:1560239403643-92ed7e92-efc6-3&#8243; include=&#8221;898,919,910,917,902,842,912,904&#8243;][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>[vc_row css=&#8221;.vc_custom_1553476058378{padding-top: 50px !important;}&#8221;][vc_column width=&#8221;2\/3&#8243;][vc_column_text] Here you will find some of the most frequent questions about the purchase and the use of the anatomic boards OsteoBoard. [\/vc_column_text][vc_wp_search title=&#8221;Use key words to find answers&#8221;][vc_toggle title=&#8221;Why buy OsteoBoard?&#8221;]Because it is a useful aid in explaining to the patient and students as an indispensable furniture for a modern&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"class_list":["post-1371","page","type-page","status-publish","hentry","description-off"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - Frequently asked questions - OsteoBoard<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.osteoboard.com\/en\/faq-frequently-asked-questions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Frequently asked questions - OsteoBoard\" \/>\n<meta property=\"og:description\" content=\"[vc_row css=&#8221;.vc_custom_1553476058378{padding-top: 50px !important;}&#8221;][vc_column width=&#8221;2\/3&#8243;][vc_column_text] Here you will find some of the most frequent questions about the purchase and the use of the anatomic boards OsteoBoard. 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